NB
Nicholas B

1 reviews | Active since Jan 2013

29 Aug 2023, 16:34

Estate Late - No interest to resolve

Winding up an estate late account with Stanlib, all they seem to do is delay the process, come with new requirements and be completely unreasonable. No interest in resolving the issue, only in holding onto your money.

Dealing with people is like dealing with robots and their expectation of a 70 year old widow is beyond insane.

Customer service = zero

Take your money elsewhere

0
Replies (1)
STANLIB
STANLIB's reply30 Aug 2023, 08:50
Official
Good Day, 

Thank you for making us aware of your complaint.

Please be advised that one of our consultants will make contact with you to assist you accordingly.

Kind Regards,
STANLIB Resolutions Team