Dragging to resolve

Good day, I'm really not happy with STANLIB... We are Attorneys (Marau & Wolela Estate Administrators) who specialize in deceased estate matters... We lodged a claim on behalf of a beneficiary (executor) reference number: ***) around May 2023. Matter went to verifications department and everything was accepted, we then received an email stating that claim is finalized and going to payment department which even now matter is still pending... Should you require any additional information kindly contact us on ***