SJ
Sanli J

1 reviews | Active since Mar 2021

16 Apr 2026, 23:01

Don't invest with them. Just don't.

I have been struggling for TWO WEEKS just to get my banking details changed, since the account that's linked with my investment does not exist anymore. I have given them the instruction to do so about 5 times by now, and still nothing has happened. I shudder to think how long the withdrawal will take that I have to do IF the bank account ever gets linked, because technically I needed that money already to make bookings for a trip. And according to their timelines, each of these processes (changing details and withdrawal) should take up to 2 days each. So if they were of any use I should have had my money more than a week ago. Bless my mother for opening this entity for me when I was little, but I wish she'd rather gone with another investment company.

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Replies (1)
STANLIB
STANLIB's reply17 Apr 2026, 11:21
Official
Dear Sanli, 

Thank you for bringing this matter to our attention. We are sorry to hear that your experience with your STANLIB investment has been frustrating.

Please note that our Complaints Resolution Team will investigate your complaint and provide you with feedback as soon as possible.
 
Kind regards, 
STANLIB Asset Management Resolutions