DR
Dorothy R

1 reviews | Active since Sept 2019

02 Nov 2020, 11:25

DISSATISFIED CLIENT

I have been trying to contact Stanlib, speak to a "live" person to assist me with changing details and withdraw money. Seems that Stanlib does not have "live" persons as not even a call centre can assist me with my querie. There is also a Adviser code on my document - not even heard of such an Adviser. Pathethic Stanlib. Will withdraw my money and investe somewhere else

0
Replies (3)
STANLIB
STANLIB's reply02 Nov 2020, 13:31
Official
 Good Day 
 Thank you for making us aware of your complaint.  We’re working on your request and one of our consultants will make contact with you to assist you.  Regards, 

STANLIB Resolutions Team 
DR
Dorothy R's update02 Nov 2020, 14:25
Reviewer Update
Hi thank you although it is already two hours after my complaint and are still waiting!
STANLIB
STANLIB's reply02 Nov 2020, 17:20
Official
 Good Day,

Please be advised that an email has been sent to your @gmail email address. 

Regards
STANLIB Resolutions