SM
Sello Mothoa-Dikgale
1 reviews | Active since Apr 2021
09 May 2025, 12:20
De*****ed
I am deeply disappointed and frustrated with how 1nvest is handling my escalated query and their failure to follow through on their commitments. Despite providing clear evidence that one of their employees used the company’s name to de***** me and solicit investments from others, the matter has not been treated with the urgency it deserves.
I initially escalated the issue via LinkedIn, where I was assured someone would reach out to me and was also advised to escalate it through email. It has now been over three weeks with no update or feedback, and my follow-up messages are being ignored.
For reference, the case number I received is: ***5 – STANLIB Client Support.
Helpful (0)
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Replies (1)STANLIB's replyOfficial
09 May 2025, 17:05Good day,
Thank you for making us aware of your complaint.
Please be advised that one of our consultants will be in touch with you in order to assist.
Regards,
STANLIB Resolutions
Thank you for making us aware of your complaint.
Please be advised that one of our consultants will be in touch with you in order to assist.
Regards,
STANLIB Resolutions
STANLIB's reply09 May 2025, 17:05
Official
Good day,
Thank you for making us aware of your complaint.
Please be advised that one of our consultants will be in touch with you in order to assist.
Regards,
STANLIB Resolutions
Thank you for making us aware of your complaint.
Please be advised that one of our consultants will be in touch with you in order to assist.
Regards,
STANLIB Resolutions
