Change of Debit Order Dates

Item: STANLIB
Rating: 1
Author: Karabo S

Stanlib has the most inefficient, unprofessional service centre agents. They are unable to follow instructions. Turnaround time of requests are long and even then are not done correctly. Ive just found out that a policy I have has been cancelled - ***? With who's instruction? I'm disgusted and taking my business elsewhere

Helpful (0)

Replies (2)

STANLIB's replyOfficial

23 May 2019, 11:02

Good Morning Ms. Seetsi Thank you for making us aware of your complaint. We’re working on your request and one of our consultants will make contact with you to assist you. Regards, STANLIB Resolutions Team

STANLIB's reply23 May 2019, 11:02

Official

STANLIB's replyOfficial

19 Jun 2019, 13:37

Dear Karabo We apologise once again for the inconvenience and undue frustration this may have caused you. We can confirm that we’ve resolved the issue.

Is there anything else we can help you with?

Please don't hesitate to contact us on ***or email us at *** if you have any other questions. Regards, STANLIB Resolutions Team

STANLIB's reply19 Jun 2019, 13:37

Official