Cannot attend to a simple instruction!

<p>ive been trying to change my bank details from monday last week which they said would take 3 days here i still wait! whose fault is the public holidays?? everytime i called they said that people are working on it!!!!! which people? this morning i spoke to Naledi in client care who placed me on hold to speak to Adhir Maharaj for God knows why because uptil now the problem is still not solved! all i ask is that my bank details be changed!!!!</p>