MB
Marius B

1 reviews | Active since Feb 2012

16 Jan 2020, 15:39

CALL CENTER AND CUSTOMER SERVICE USELESS IDIOTS!!!!!!

Your Call Center and customer service is NON EXISTING!!!!!!! Answer your ****ing phones. If I go online it instructed me to phone the call center now 4 hours later still no one answering.

0
Replies (2)
MB
Marius B's update20 Jan 2020, 07:48
Reviewer Update
Finally someone called me back. Thank you for that.

I have changed my details online etc. Went through the withdrawal process filled in forms etc.

Now it's been 3 days and still no money reflecting in my "verified" bank account.

Can anyone from Stanlib tell me how long this would take?


STANLIB
STANLIB's reply24 Jan 2020, 14:51
Official
 Good Morning  Thank you for making us aware of your complaint.  We’re working on your request and one of our consultants will make contact with you to assist you.  Regards, 

STANLIB Resolutions Team