WvdW
Wessie van der Westhuizen
1 reviews | Active since Jul 2019
04 Jul 2019, 11:04
Call center.
They realy need to do something about their client services call center. Holding on for 30 minutes.
Helpful (0)
Replies (4)0
Replies (4)
STANLIB's replyOfficial
04 Jul 2019, 11:44 Good Morning Wessie Thank you for making us aware of your complaint. We’re working on your request and one of our consultants will make contact with you to assist you. Regards,
STANLIB Resolutions Team
STANLIB Resolutions Team
Best regards,
STANLIB's reply04 Jul 2019, 11:44
Official
Good Morning Wessie Thank you for making us aware of your complaint. We’re working on your request and one of our consultants will make contact with you to assist you. Regards,
STANLIB Resolutions Team
STANLIB Resolutions Team
Best regards,
WvdW
Wessie van der Westhuizen's updateReviewer Update
05 Jul 2019, 16:46I was contacted by Ingrid Naidoo who was very helpful and listed to my complain. Well done Stanlib for the prompt response.
WvdW
Wessie van der Westhuizen's update05 Jul 2019, 16:46
Reviewer Update
I was contacted by Ingrid Naidoo who was very helpful and listed to my complain. Well done Stanlib for the prompt response.
STANLIB's replyOfficial
11 Jul 2019, 12:11 Dear Wessie We apologise once again for the inconvenience and undue frustration this may have caused you. We can confirm that we’ve resolved the issue.
Is there anything else we can help you with?
Please don't hesitate to contact us on ***or email us
Regards, STANLIB Resolutions Team
Is there anything else we can help you with?
Please don't hesitate to contact us on ***or email us
Regards, STANLIB Resolutions Team
Best regards,
STANLIB's reply11 Jul 2019, 12:11
Official
Dear Wessie We apologise once again for the inconvenience and undue frustration this may have caused you. We can confirm that we’ve resolved the issue.
Is there anything else we can help you with?
Please don't hesitate to contact us on ***or email us
Regards, STANLIB Resolutions Team
Is there anything else we can help you with?
Please don't hesitate to contact us on ***or email us
Regards, STANLIB Resolutions Team
Best regards,
WvdW
Wessie van der Westhuizen's updateReviewer Update
12 Jul 2019, 06:35 Thank you Ingrid for assisting me so promptly and resolving my query. Highly appreciative.
WvdW
Wessie van der Westhuizen's update12 Jul 2019, 06:35
Reviewer Update
Thank you Ingrid for assisting me so promptly and resolving my query. Highly appreciative.