NM
Nonhlanhla M
1 reviews | Active since Jul 2021
21 Oct 2021, 19:40
Bad Service
Iam trying to withdraw money from my Standard Bank Fundisa investor; but they giving me stories; i do not know how many times i sent withdrawal forms; they keep on giving me excuses.
If it's not: "please send proof of banking; or wrong forms or we will contact you". Funny enough the very same bank that they debit from now i must send proof of banking
Warm regards Clautilda Molangathi
Helpful (0)
Replies (6)0
Replies (6)
STANLIB's replyOfficial
21 Oct 2021, 22:32 Good Day
Thank you for making us aware of your complaint.
We’re working on your request and one of our consultants will make contact with you to assist you.
Regards
STANLIB Resolutions Team
Thank you for making us aware of your complaint.
We’re working on your request and one of our consultants will make contact with you to assist you.
Regards
STANLIB Resolutions Team
STANLIB's reply21 Oct 2021, 22:32
Official
Good Day
Thank you for making us aware of your complaint.
We’re working on your request and one of our consultants will make contact with you to assist you.
Regards
STANLIB Resolutions Team
Thank you for making us aware of your complaint.
We’re working on your request and one of our consultants will make contact with you to assist you.
Regards
STANLIB Resolutions Team
NM
Nonhlanhla M's updateReviewer Update
25 Oct 2021, 12:19I hope i will be assisted if not you will leave me no choice but to cancel this investment. Turnaround time is shocking 😠
NM
Nonhlanhla M's update25 Oct 2021, 12:19
Reviewer Update
I hope i will be assisted if not you will leave me no choice but to cancel this investment. Turnaround time is shocking 😠
STANLIB's replyOfficial
26 Oct 2021, 00:48Good Day,
Trust this finds you well.
Please be advised that your instruction has been finalized and detailed information regarding your instruction has been emailed to you.
Once again, kindly accept our sincere apologies for the poor experience and inconvenience caused.
Should you require anything further, please do not hesitate to let us know.
Kind Regards
STANLIB Resolutions Team
Trust this finds you well.
Please be advised that your instruction has been finalized and detailed information regarding your instruction has been emailed to you.
Once again, kindly accept our sincere apologies for the poor experience and inconvenience caused.
Should you require anything further, please do not hesitate to let us know.
Kind Regards
STANLIB Resolutions Team
STANLIB's reply26 Oct 2021, 00:48
Official
Good Day,
Trust this finds you well.
Please be advised that your instruction has been finalized and detailed information regarding your instruction has been emailed to you.
Once again, kindly accept our sincere apologies for the poor experience and inconvenience caused.
Should you require anything further, please do not hesitate to let us know.
Kind Regards
STANLIB Resolutions Team
Trust this finds you well.
Please be advised that your instruction has been finalized and detailed information regarding your instruction has been emailed to you.
Once again, kindly accept our sincere apologies for the poor experience and inconvenience caused.
Should you require anything further, please do not hesitate to let us know.
Kind Regards
STANLIB Resolutions Team
NM
Nonhlanhla M's updateReviewer Update
26 Oct 2021, 08:45Thank you for responding and iam sorted now. The consultant did call and apologize for what happened.🙏🙏
NM
Nonhlanhla M's update26 Oct 2021, 08:45
Reviewer Update
Thank you for responding and iam sorted now. The consultant did call and apologize for what happened.🙏🙏
STANLIB's replyOfficial
26 Oct 2021, 11:12Thank you for confirming.
Should you require anything further, please do not hesitate to let us know.
Kind Regards
STANLIB Resolutions Team
Should you require anything further, please do not hesitate to let us know.
Kind Regards
STANLIB Resolutions Team
STANLIB's reply26 Oct 2021, 11:12
Official
Thank you for confirming.
Should you require anything further, please do not hesitate to let us know.
Kind Regards
STANLIB Resolutions Team
Should you require anything further, please do not hesitate to let us know.
Kind Regards
STANLIB Resolutions Team
NM
Nonhlanhla M's updateReviewer Update
11 May 2022, 10:08Hi how are you? Iam again trying to withdraw Standard Bank Fundisa, still experiencing the same service, i keep on getting sms's saying the consultant will contact me to get outstanding documents but no calls.
I submitted on Friday last week, i do understand that was a weekend today is Wednesday nothing is happening
Warm regards Clautilda Molangathi
*** or ***
I submitted on Friday last week, i do understand that was a weekend today is Wednesday nothing is happening
Warm regards Clautilda Molangathi
*** or ***
NM
Nonhlanhla M's update11 May 2022, 10:08
Reviewer Update
Hi how are you? Iam again trying to withdraw Standard Bank Fundisa, still experiencing the same service, i keep on getting sms's saying the consultant will contact me to get outstanding documents but no calls.
I submitted on Friday last week, i do understand that was a weekend today is Wednesday nothing is happening
Warm regards Clautilda Molangathi
*** or ***
I submitted on Friday last week, i do understand that was a weekend today is Wednesday nothing is happening
Warm regards Clautilda Molangathi
*** or ***