Bad service

We are clients with Standard bank and we have two accounts with them and one of which is Money market Our case number is SI *** We have app**** for a transfer of our funds since Friday the 20/03/2020 . We are still waiting in the bank since 09:00 in the morning and we are being tossed from pillar to post. We will be withdrawing our money and looking for institutions that will treat better than the dogs we are made to feel like. Melodi Social Club is our organization’s name Account number ***