Bad communication, take major dscisions without informing investors.

I received very poor growth on my investment and want to take one third of my retirement fund tax free according to South Africa laws. I came to an arrangement over on two occasions, whereafter we agreed on a certain amount being paid tax free to me. They got a tax directive from SARS and paid over 15 percent over to the tax man without informing me and pay me the rest. This is against on what we agreed, against the law of our country and without any communication. If I try to communicate about it, they simply ignore my astonishment. Any person who want to retire must think for time before you inverst one cent withh Stanlib.

My second concern is that I requested data on the commision structures and consultancy fees on several occasions which they flatly ignored.