Account closure and withdrawal frustration

Stanlib has absolute no respect for its customers. I have written a complaint about my withdrawal frustration and account closure but to date nothing has happened I received and Auto response email saying that my case would be looked and be contacted. I then took apon myself and call them Spoke to a callcentre consultants Thomas yesterday who also promised to call me back but never did. Again today I called but no feedback. If I am given the run around for such a small amout what about the people who are claiming/repurchasing their millions?😱 Be careful my fellow South African but I will not stop until this is done and I will go on other media platforms and alert and expose my experience becase SARS is on my case