NM
Nontutuzelo M

1 reviews | Active since Mar 2022

02 Sept 2016, 08:39

A compliment for Excellent Service! case ***5

<p>Good day</p> <p> </p> <p>Case ********** 5<br />Acc ********** 93 MN Mqokozo<br /> ********** 558</p> <p> </p> <p>Tsuene Keabetswe really impressed me with her compassionate and caring style. At stanlib, I noticed that she is very good at placing customers’ interests first. She is unique in her own manners, a good listener, This is what struck me and motivated me to thank her so much for going the extra mile to assist me with my query.</p> <p>I sincerely appreciate her responsiveness and the way she conducted the query as i was starting to become frastrated with Stanlib not recieving my documents and processing my Repurchase,but she took it in her hands to further assist me and proviing me with feedback like a true champ.</p> <p> </p> <p>Thank you Tsuene,keep it up!</p>

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Replies (1)
STANLIB
STANLIB's reply02 Sept 2016, 11:13
Official

Dear Leshaan02,

Thank you for your positive feedback. Our Contact Centre, and especially Tsuene, appreciate your taking the time to write up your experience on Hellopeter.

We look forward to continuing our investment partnership with you,

Warm regards,

Barbara Egan, on behalf of the STANLIB Team