DS
Diedrick S
1 reviews | Active since Jul 2023
26 Jan 2025, 11:06
ZERO STARS
Paid up my loan account according to the discounted settlement letter BEFORE the due date! Only to be told I’m owing R46700 more! DAYLIGHT ******* FROM YOUR BANK!!!! The settlement letter says R98 700 by the 16th of December! Same was paid by the 10th! DAYLIGHT *******!
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
26 Jan 2025, 11:47Dear Diedrick
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply26 Jan 2025, 11:47
Official
Dear Diedrick
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
27 Jan 2025, 18:21Dear Customer, thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
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Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply27 Jan 2025, 18:21
Official
Dear Customer, thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
***
Kindest regards,
Standard Bank Hello Peter Team
***