EW
Eldri W
1 reviews | Active since Mar 2017
13 Nov 2019, 05:07
Zero stars
I had terrible service from Standard bank amd because of this lost a very important deal I have spent almost 2 hours on the phone the last 2 days and after the operator insured me the deal WILL go through (there was a block on my credit card) it didnt. This happened on 2 occasions where the buyer tried twice to pay money over Extremely upset
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
13 Nov 2019, 16:12Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply13 Nov 2019, 16:12
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
20 Nov 2019, 08:30Dear Eldri Warnich
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that the matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that the matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply20 Nov 2019, 08:30
Official
Dear Eldri Warnich
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that the matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that the matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***