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Nicole N

1 reviews | Active since Jul 2020

02 Mar 2022, 15:16

Zero star customer service, rather go with FNB!!

Harassed by this bank 20 calls a day when I have clearly communicated my situation. Customer service sucks, app UX is terrible. Already in the process of moving to FNB, which is a shame since I've been with Standard bank for 20 years. Terrible.

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Replies (1)
Standard Bank
Standard Bank's reply15 Mar 2022, 13:17
Official
Hello Nicole

Thank you for allowing us the opportunity to look into your matter. 

An email response has been sent to you today, please review and respond accordingly. 

We appreciate your support and loyalty.
  
Kind Regards 
    
Standard Bank Help Centre
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