IO
Ingrid O

1 reviews | Active since Apr 2009

24 Jul 2025, 15:08

Zero Service!

20 years of Banking and am totally disgusted in the Service over the past 2 weeks. No replies to messages left. No replies to emails - how does one run a business? Sadly this is not one department it is every department !

0
Replies (3)
Standard Bank
Standard Bank's reply24 Jul 2025, 15:38
Official
Dear Ingrid

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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IO
Ingrid O's update24 Jul 2025, 15:50
Reviewer Update
Thank you for the call a moment ago this is the first call returned in 9 days of leaving messages and so I had to resort to posting this - as time is wasted holding on lines to get to a call centre and not having any results. Sad!
Standard Bank
Standard Bank's reply24 Jul 2025, 17:04
Official
Good day Ingrid,

The matter is being treated as a priority and our team is ensuring that it is resolved timeously . 

We will revert with feedback as soon as possible . 

We appreciate your patience. 

Kindest regards 
Standard Bank Hello Peter Team 
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