GP
Gary P

1 reviews | Active since Mar 2015

16 Mar 2015, 09:03

Zero service at Standard Bank

On the 10th of March, all my accounts were frozen due to FICA.<br> I sent numerous emails,spent hours on the phone, and went to the branch in person to sort this out.<br> As of Friday 13 March, I still had not received one call to follow up.<br> I posted a complaint on Hello Peter, and a resolution specialist was going to contact me, as per their reply.<br> Again, I am still waiting for a call.<br> They even had the audacity to lie on their response and say, \this matter has been addressed and resolved. The matter is closed in their side"<br> What a joke.<br> I have not been able to trade for almost a week now.<br> <br> Your advert claiming \""Moving Forward\"" is a laughing stock among my friends"

0
Replies (1)
Standard Bank
Standard Bank's reply17 Mar 2015, 08:41
Official
Hello pieterseng,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***