ZERO EFFECIENCY

Standard bank has no sense of urgency at all ,half their time the systems are having issues and for such a big bank its rather disappointing to opt to look for a life cover from another service provider because my bank does not answer calls ,and when they eventually do they tell you they will call you back ,5 hours later i am only getting the call ,pointless if you ask me ,this was a matter of urgency ,getting back to a client 5 hours later is as good as useless ,no apology or whatsoever the person who just contacted me just didn't seem to be bothered ,lets see how long it will take to read this let give it 5 days max