IC
Irene C
1 reviews | Active since Dec 2020
27 Mar 2024, 15:11
ZERO CUSTOMER SERVICE at STANDARD BANK TB NGEBS MTHATHA
Waited for 3&half hours to be served only to be told that you waiting for a wrong person to serve, you were not suppose to be assigned to that consultant. Now you wait for another hour to get to the right person to serve you. Tjooo spent the whole day at Standard bank can you imagine. Their service is ZERO
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Replies (1)
Standard Bank's replyOfficial
27 Mar 2024, 15:22Dear Irene
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply27 Mar 2024, 15:22
Official
Dear Irene
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***