CB
Clay B

1 reviews | Active since Feb 2018

20 Feb 2018, 10:08

Zero Customer Service

I logged an issue on Hello Peter and received the standard "we will contact you" script as a blanket solution for making the comment go away. There is no evidence of the bank logging any sort of complaint ticket or any reasonable timeline.

As expected, the bank did not call or make any reasonable effort to solve the issue. Perhaps the fact that Standard Bank is the worst rated bank in South Africa is a well-deserved title?

0
Replies (1)
Standard Bank
Standard Bank's reply20 Feb 2018, 10:32
Official

We acknowledge receipt of your complaint.

We apologise to hear about your frustration. We will investigate your concerns and provide you with feedback shortly.

Kind regards

Complaint Resolution Centre
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*** (fax)
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Best regards,