IK
Irshaad K

1 reviews | Active since Mar 2009

21 Dec 2022, 08:51

Zero compassion, zero service

After a 4 hour home invasion and my family & I experiencing the worst night of our life, I never thought Standard Bank would add to my woes with such shockingly bad service from logding a claim, to replacing cards to reactivating my app. I have never wanted to leave a bank as badly as I do now. My week of hell continues..

0
Replies (1)
Standard Bank
Standard Bank's reply21 Dec 2022, 09:04
Official
Hi Irshaad

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team*** 

Best regards,