1 reviews | Active since Mar 2018
Zero Communication from the Bank. THEN all of a sudden an Attorney?
One Star isn't low enough!!!
Having requested that my credit card is canceled last year, the process was never followed by the bank. Subsequently, bank charges accrued in my name. No communication was ever received from the bank that any amount was owing, no statements were received, no SMS to this effect. The first phone call I get is from a third party debt collector. Thank you Standard Bank for damaging my credit score through your sheer inefficiency.
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
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We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Thoko Kubheka
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Thoko Kubheka
Complaint Resolution Centre
***
*** (fax)
***