Zero Communication

<p>I recently app**** for a bond with FNB which was instantly declined due to a incorrect listing on ITC by Standard Bank. I made 3 consecutive calls to Standard Bank Card Division to rectify this, each call being over 20 minutes at a time. On each instance i had been transfered to various departments until someone eventually cut me off. I was transfered from card division, to legal, back to card division then eventually i was transferred to an incorrection business banking division (supposedly the ITC division) when all i required was a settlement letter for a closed card account. Its amazing that Standard Bank can list you as a bad payer but no one in the credit card division or collections division knows anything about it. Shocking!!! I wish i could speak to someone who can help!!!</p>