1 reviews | Active since Jan 2018
Zero care for clients
After being told that they will not offer me a warranty on the vehicle I had bought,yet still do the financing , the vehicle blew a bearing after driving it for two hours.
It was a private sale,facilitated by a motor dealership. Everything was done as requested. Four hours at Dekra. All check done. Yet I was refused a warranty.
Fast forward a year and a month later and the vehicle is still not ready. Yet I have to pay my monthly repayments.
I have refused to pay my monthly repayments of the vehicle,as I feel like Standard Bank has left me in the lurch.
They seem to not care about their clients/customers and would rather just try and make as much money from them as possible.
I would like for them to pay half of what the vehicle has cost me thus far and subtract that from what I owe on the vehicle.
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
