Your money isnt safe and they arent transparent about your money

Surely I will do the same but as the teamleader of the investigating department said their decision will remain the same. They are furthermore not willing to supply me with any comment on reasonable questions, as it was stated that Im mearly looking for an answer to keep the bank liable for the loss. It is evident that me reporting the matter to my "trusted" bank for the past 15 years, which my father introduced to me is mearly investigating a matter to protect themselves but not the client which I duly believed will act in my, the clients, best interest, supporting me and investigating the matter in order to resolve and not just merely giving a generic response. Thus implying not just the response from the investigating team but also the above. The investigation officer received my flag on the friday, by the monday morning their decision was already made. Stating that a full investigation was done. After doing brief research online it was evident that it is a generic response from the bank and that in 2017 approx 70 individuals were represented in court for the same. Ultimately it boils down to the fact that the client of Standard Bank has limited liability and the bank caries the burden to ensure that the client was indeed the person authorising particular transaction. Standards Bank refuses to supply the client with information, supposedly gathered and the client is unable to prove and or partake in the investigation based on the above. After starting with my own personal investigation it became evident that the situation is much larger than initially suspected. This I thought #standardbank would realise and devulge to me as client acting in my best interest but that is not the case, instead they acted in their own interest and failed to investigate the matter on its clients behalf who had faith in them. It is evident that from the banks perspective that they only "investigated" the matter to protect themselves. As a disgusted client with majority of my assets with standard bank and also providing referrals, regardless of my 15 years of being a loyal client Im considering moving to a different bank where I can take a selfie to open an account. Who will provide me with the relevent network security to ensure that every transaction is made and authorised by me. With the above in mind the team leader Jabulile Libisi stated that the only security Standard bank provides is your personal password for online transactions for beneficiaries. Keeping in mind that this beneficiary is a pre-loaded / a known entity to the bank, therefore they know the purpose or the business dealings of the relevant entity and should be aware that its a possible security risk thus placing me as a client at risk. This particular individual also stated that they cant control/ flag suspicious activity as there are thousands of transactions taking place per second: now I wonder firstly how is it possible for other banks to phone their clients to raise flagged activity, how is it possible for other banks to send an OTP (even with benificiaries) to ensure that it is indeed the client who is conducting the transaction considering the fact that this is the ultimate responsibility of the bank. Which in this case was not the case. Im disgusted to the core and my trust is broken, this does not just have a financial implication to myself but also a grave emotional impact. Regards Your most disappointed client and just a number