YOUR MONEY IS NOT SAFE WITH STANDARD BANK

If I could give zero stars I would. Never have I seen such poor service and blatant abuse of a position of power to dodge responsibility as in this case.

More than R30 000 was ****** from my elderly mother's Standard Bank account over a period of a few months in the form of smaller transactions of just over R1000 each. She did not authorize ANY transactions, she does not know the companies or phone numbers connected to these transactions, she does not communicate with strangers telephonically or on social media, she did not have any knowledge of these transactions. She tried to report this to Standard Bank and after MANY attempts she was instructed to open a case with SAPS. She did this and provided the bank with the documents. After weeks, she received two letters pertaining to only two of the many transactions in which Standard Bank merely stated that it was not an internal problem and that they will not refund the money she has lost. The money she is dependent on for a living.

This is an abuse of their position of power to just merely deny their own responsibility and bully an old woman into taking the loss she has suffered due to a break in their own internal systems. I am absolutely shocked!!!

Beware!!! YOUR MONEY IS NOT SAFE WITH STANDARD BANK!!!