AM
Anele M
1 reviews | Active since Nov 2013
19 Nov 2024, 19:09
Your Lack of innovation is causing too much frustration
Lack of innovation causing frustration! Yesterday I had to spend countless hours just to flipping get my card added for contactless payments on Google Pay(Mind you all other banks allow this seamlessly by issuing authorisation through the apps we already have on the same damn phones.)
Today on the very same new cellphone, I can't make any payments "due to apparently the phone not being linked to my profile" despite the damn phone showing up as linked since yesterday.
On top of that I did the Stupid DigiMe authorisation yesterday already..
you guys are just a waste of Oxygen, I really wonder why I'm still stuck with you, nxaa😡
When will I be allowed to pay/EFT through this (supposed linked already)phone???
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Replies (1)
Standard Bank's replyOfficial
20 Nov 2024, 07:11Dear Anele
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Nov 2024, 07:11
Official
Dear Anele
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***