LM
Lucas M

1 reviews | Active since Sept 2014

02 Dec 2016, 18:18

Your employees @ a branch in Vincent East London are 4ever willing to exceed our expectations

<p>This is the only branch in S.A where your satisfaction is the main concern. Staff are always friendly and every time you are there for a query they make sure you dont leave with any question unanswered. I was at a queue on the 1st of December, Corne was there to assist and minimise the queue. I was not surprised that I never waited long on a month end because everyone is always efficient not to mention friendly, month end doesnt even feel like month end. Hope all your branches may practise the same standards</p>

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Replies (2)
Standard Bank
Standard Bank's reply05 Dec 2016, 10:59
Official

Good day Lucas

Thank you for your posting.

Please note that further details have been requested from you via email.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply06 Dec 2016, 14:57
Official

Good day Lucas

We appreciate your feedback.

We are delighted to hear of your wonderful experience with us.

Thank you for your loyalty and support.

Best Regards

Complaint Resolution Centre
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