HP
Harold P

1 reviews | Active since May 2010

16 Feb 2016, 23:06

Your Credit Card will never REALLY be Closed

Hi Standard Bank this is nonsense, I have closed my Standard Bank Credit Card and paid the R32 oweing which was interest, only to receive another statement this month in February 2016 for A R25 bank deposit fee.WHY COULD THE BANK IN NMR AVENUE DURBAN NOT TELL ME THERE WILL BE ANOTHER CHARGE OF R25? I WANT ALL DUES TO BE PAID, CREDIT CARD CLOSED, FINISHED!<br> I HAVE CLOSED MY CREDIT CARD AND DO NOT WANT TO KEEP RECEIVING STATEMENTS THAT REFLECTS I STILL HAVE CREDIT AVAILABLE. I HAVE PAID THE R25 bank deposit fee which is bulls#$ i think for paying an amount for closing your credit card. Please sort this out ASAP.

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Replies (1)
Standard Bank
Standard Bank's reply17 Feb 2016, 13:16
Official
Hello Infinity8,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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