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mbokazimt M

1 reviews | Active since Apr 2017

11 Nov 2024, 11:47

Your children will never see the money you leave behind for them if you bank with STD bank

For the past two months I have been trying to get Standard Bank to pay out my late mum’s estate but I have been taken from pillar to post even though I have provided all the required documentation. I keep being promised that the matter is being escalated but nothing ever comes of it. Just know that if you banking with Standard Bank, your beneficiaries will never see a cent of the money you leave behind or they’ll suffer before they get it if they do.

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Replies (3)
Standard Bank
Standard Bank's reply11 Nov 2024, 12:00
Official
Good day,

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regard
Standard Bank Hello Peter Team 
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mM
mbokazimt M's update11 Nov 2024, 14:58
Reviewer Update
That’s all I have been getting, empty reassurance and promises and timelines that are not being met.
Standard Bank
Standard Bank's reply11 Nov 2024, 15:13
Official
Dear Makhosazana

Our team is busy looking into this matter.

We will be in touch with further feedback.

Kindest regard
Standard Bank Hello Peter Team 
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