1 reviews | Active since Jul 2016
Your call is important to us....please stay on the line???
<p>Walked to Standard bank in Johannesburg CBD to report my lost card and was told to phone card division as they alone would be able to help me.</p> <p> </p> <p>I have been holding on the telephone for 47 mins and counting...<strong>is this the norm.</strong> A voice keeps sayng "your call is important to us please stay on the line..." if its so important why then is no-one helping me? </p> <p> </p> <p>If I hang up that will mean that my call will be placed at the back of the queue....imagine starting all over again.</p> <p> </p>
It's been an hour now and still counting....at least the background muisic has stopped but the voice lives on....
It's been an hour now and still counting....at least the background muisic has stopped but the voice lives on....
An hour and twenty minutes now...OMW!!!
An hour and twenty minutes now...OMW!!!
It's now an hour and 30 plus minutes and I as much as I need to report it I just cant hold anylonger...
It's now an hour and 30 plus minutes and I as much as I need to report it I just cant hold anylonger...
Good day Aracy Nogueira
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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********** (fax)
**********Good day Aracy Nogueira
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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********** (fax)
**********Good day Aracy Nogueira
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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********** (fax)
**********Good day Aracy Nogueira
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********Dear Aracy Nogueira
Thank you once again for your posting.
I refer to my email correspondence and confirm that the matter has been resolved.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Aracy Nogueira
Thank you once again for your posting.
I refer to my email correspondence and confirm that the matter has been resolved.
Kind regards
Clint Petersen
Complaint Resolution Centre
***