Your banking practices have stooped to a new low!

<p>On 02 August I made a payment to an account I thought was the correct account for my online purchase of pet food however the company I made the purchase from could not see the payment in their bank account. Eventually I contacted Standard Bank to ask for their assistance in returning the funds and was advised that the cost for this service would be R290.00 which I agreed to. A few days leter I received a mail from Standard Bank stating that the request for the reclaim of the funds was unsuccessful and that I should contact Payfast directly and ask for their assistance - Standard Bank could not help me recover the funds. Payfast was very helpful, managed to trace the funds and deposit my funds back in my account. A week later I receive a debit on my account from Standard Bank charging me R290.00 even through they did absolutely nothing and I had to run around calling Payfast and retrieving my funds - Godfey from Standard Bank simply stated that the charge exists whether the recall of funds is successful or not. I have never been so disgusted with Standard Bank and have been a client of theirs since the early the mid 1990's - I am now closing my account in absolute disgust - any bank MUST BE BETTER THAN STANDARD BANK!</p>