DB
Dee B
1 reviews | Active since Sept 2016
05 Oct 2024, 15:57
You want my credit card number and PIN ????
what on earth is wrong with our Standard BAnk Trading app? I have had a trading account with you for 15 years and today I installed your app on my phone. After signing in it asked me for my credit card number and my PIN !!! What is going on? Why do you need to know my credit card details. I am sure I logged onto a **** website. Please let me know why I cannot simply use my user name and password as I do on my laptop. I am out of the country please do NOT try and phone me on my South African phone. I always say that and you always send me an email telling me how you cannot get hold on me on my phone. LOL LOL
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Standard Bank's replyOfficial
05 Oct 2024, 16:54Dear Dorothy,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply05 Oct 2024, 16:54
Official
Dear Dorothy,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Kindest regards,
Standard Bank Hello Peter Team
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