NG
Noxolo G

1 reviews | Active since Jul 2013

15 Mar 2015, 18:36

YOU TOLD YOUR CLIENTS HALF TRUTHS!

Thursday 12 Mar got sms from STD BANK saying Sunday there'd be an upgrade. Internet, app and mobile banking wouldn't be available. No mention that on Saturday my pin would be rejected as\ an invalid pin by Shoprite". Sunday I had a family emergency and needed to transfer money from Money Market account to my Chq acc. Went to several STD bank ATMs and all of them didn't have the TRANSFER FUNCTION! I re-read the sms from Standard bank. Nowhere pn tthe sms does it day I eony be able to use the ATM to trf my own money amd nowhere on the sms does it say I won't be able to do purchases from Saturday. It's my fault by not closing my accounts with your bank after all the complaints I've posted on hello Peter. One last word of advice. You are running this bank ad though it's some uncaring government department. I suggest you suspend/fire your management team as they have no business MANAGING such a big corporate! During the suspension please check their qualifications as i strongly suspect quite a few of them are using photocopied Degrees. Such a big corporate is being run as though a bunch of cologned idiots are running it. CLOSING MY ACCOUNTS TOMORROW. U'VE MOVED ME BACKWARDS ENOUGH"""

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Replies (1)
Standard Bank
Standard Bank's reply17 Mar 2015, 08:28
Official
Hello service plse,

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre
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