You should have just said you can't help me to use my card outside South Africa

<p>Dear Standard Bank</p> <p>This is an official letter requesting a pin reset. I have had huge inconvenience with your services accessing my funds outside the country and as a result I am changing my banking options as soon as this is fixed. I am a student at the New York Film Academy, the Los Angeles campus and I alerted the bank that I will be leaving the country for a while and the system was alerted. The problem came when I had to put in the 4 digit- 6 digit pin. At first I could not access my funds and had to call standard bank for 2 hours, missing my expensive classes in the process and not being able to pay rent as a consequence. It was fixed, and I could access my funds, up until later on Friday again, having used the 4 digit pin instead of the 5 digit pin as the bank suggested and as I did earlier, But I could not. Instead I was told today that my account is blocked.</p> <p>I need to access my money or else I will be homeless. I do not even know where I will be sleeping tonight and I am stressed when I should be preparing for my tests and assignments. <br />Please fix this so that I can have food and shelter that I am supposed to be able to afford cause I have money. My family is not rich and we dont have money for me to pay rent besides the one that is in my account.</p> <p><br />I dont know what else I am supossed to say. I wish that this could be fixed today rather than the 7 business days. I am hungry and tired and have been eating g****s.</p> <p>I do not have a number BECAUSE I CAN NOT BUY A PHONE WITHOUT MONEY so I call through the school</p>