1 reviews | Active since Mar 2013
you ****med me R230 you ******!
I had 2 debit orders that went off and i got smses confirming the debits, i even checked the statement and they had gone thru on the 30/11/2015 today 02/12/2015 i got 2 smses saying that they never went thru and i have been billed R115 for each backed out fee, a total of R230. i checked my statement today and saw all the dates were not as they were before, i called to rectify the issue and they informed me that their date are correct there there was no money in my acc. there was enough money in the account for those debits now there is not enough money because you have ****med R230 of that money. i am absolutely angered and disgusted by this. after i got off the call with the lady i withdrew the remaining money but could not close the account because the banks were not opened then, i will later today. this is the second time that they have ****med money out of me. first when i had a student acc and that was the reason i left your services before. once again il be leaving your services. i will be telling all my friends and family members that i convinced to bank with you to also stop banking with you. i liked your services but am disgusted in the way you operate you are the lowest
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
