MW
Mandy W

1 reviews | Active since Aug 2019

30 Mar 2022, 09:23

You need to join the digital age as a bank

Epic Fail Standard Bank Blue Route Mall!!! It’s 09:21, there are over 15 people waiting to see 3 consultants. It’s absolutely unacceptable in this day and age, taken that your bank is in the digital dark ages!!! And still expects your customers to come into a branch! What an absolute joke!!!!!

0
Replies (2)
Standard Bank
Standard Bank's reply11 Apr 2022, 10:38
Official
Hello Mandy

Thank you for bringing your concerns to our attention. 

Your concerns have been escalated to our Branch Leadership team. 

We appreciate your support and loyalty. 

Kind Regards
 
Standard Bank Help Centre 
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Standard Bank
Standard Bank's reply11 Apr 2022, 13:33
Official
Hello Mandy

Thank you for allowing us the opportunity to look into your matter. 

The branch leadership team have confirmed they have been in contact with you and the matter has been resolved.

Kind Regards
 
Standard Bank Help Centre 
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