YOU NEED THAT PICNIC BASKET

on the 13th February I was at the branch with two other friends to open a club account, we were at the branch at 9:22. after waiting for two hours we were told their system is slow server problems but this was just an excuse because we were there for the same purpose on the 30th of January and we waited for two hours but left, then we gave them the benefit of its month end they probably busy and its too full . we enquired after another hour and we were told no their can't open accounts? but we stated our purpose on the front desk, does it mean there's no communication between the consultants and the front desk? now its a total 5 hours for opening a simple account? where is the service there? the guy who was telling people \ bear with us system slow\" wasn't he aware of all this? advice to people who want to go to standard bank festival mall? take your camping sleeping bag with a pillow, blanket, enough food in that picnic basket and a charger for your phone. one of our friends went next door to capitec while were waiting and she finished her business there and came back to wait again, if capitec can do it why is standard bank not doing it? the empty cubicles, waste of space"