aS
alex S
1 reviews | Active since Mar 2014
10 Feb 2019, 17:41
You need a brain to offer passports...
To apply for a passport for my child you said that an account needed to be opened in the child's name. Fine, did that. Only to find that home affairs is expecting the account to be in the parent's name. idiots. Get your facts straight. terrible waste of time and money. This is why I stopped banking with you 8 years ago. Clueless.
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Replies (1)Standard Bank's replyOfficial
11 Feb 2019, 05:49Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Clint Chetty
Standard Bank's reply11 Feb 2019, 05:49
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Clint Chetty
