You'll regret taking a bond with Standard Bank

On the 6th of May I made enquiries about discrepancies on my bond statement. I was told that I would receive feedback within 5 days. Within that period I received a call from a Standard Bank evaluator telling me that one of the bonded properties is not in my name? You can imagine my concern! From then until now, after numerous e-mails to the complaints department, even threatening to go to the media and my attorney, I still have received ZERO feedback. Today is the 25th June. I have banked with Standard Bank my whole life - all my accounts are there.... is this how they now treat their customers? <br> <br> Let alone the fact that according to a Standard Bank evaluator, one of my properties which I'm paying my bond on is now registered in someone else's name?! Is it simply shocking service, or has ***** also entered this dismal scenario??