MP
Manny P

1 reviews | Active since Aug 2020

10 Feb 2025, 08:19

You do NOT care about your customers

If I could give this bank 0 stars I would. 1 and a half months later, our business lost over 150k because your card machines and app stopped working. Placed a call to agent with ref number, still not one call.

Standard bank is the most useless bank in the country - looking at these reviews its clear your incompetience has become the norm.

Will be moving all accounts accross to FNB now.

0
Replies (8)
Standard Bank
Standard Bank's reply10 Feb 2025, 08:25
Official
Dear Manny 

Thank you for flagging this matter with us.

We will follow up with our team and we will be in touch.

Please be on the look out for further feedback.

Kind regards
Standard Bank Help Centre
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MP
Manny P's update10 Feb 2025, 11:56
Reviewer Update
You guys are ****s, you never since 31 December have sorted out my claim. 32k 1 star reviews on hellopeter for a reason. WORST BANK
MP
Manny P's update11 Feb 2025, 14:20
Reviewer Update
STILL NO CALL OR RESPONSE. WORST BANK IN SA - CANNOT BELIEVE OUR *********** AND PATHETIC YOUR SERVICE IS. MILLIONS OF RANDS ACCOUNT AND YOU TREAT US LIKE *******. FNB WILL GET OUR BUSINESS
MP
Manny P's update11 Feb 2025, 14:25
Reviewer Update
worst bank in SA, it will be the next bank to collapse because of *********** staff with 0 support and care for customers. Do not trust them.
Standard Bank
Standard Bank's reply11 Feb 2025, 14:29
Official
The matter is being treated as a priority and our team is ensuring that it is resolved timeously. 
We will revert with feedback as soon as possible. We appreciate your patience. Thank you.

Kindest regards, 
Standard Bank Hello Peter Team 
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MP
Manny P's update11 Feb 2025, 14:30
Reviewer Update
You been saying the same thing since 31 December. I am leaving this bank along with my 6 business accounts. You are a bunch of *********** idiots.
MP
Manny P's update11 Feb 2025, 14:30
Reviewer Update
in comp e tent i d i ots
Standard Bank
Standard Bank's reply11 Feb 2025, 14:56
Official
We take these matters very seriously and can assure you that we will be attending to your query with urgency.  
We will follow up with our team and we will be in touch.


Kindest regards, 
Standard Bank Hello Peter Team 
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