IK
Ignus K

1 reviews | Active since Jan 2022

19 Apr 2022, 13:07

You are better than this.

38 Min waiting on the line for the VAF department to help before I decided to hang up. I require documentation that I could get if I was able to link my account with the mobile app. Have been trying to link it from December 2021. Had another 30 min call to digital banking to no avail. Recieve a call the last 2/3 months that payment was not recieved. Every time I need to tell them the Debit Order went off. Not happy with the current service I am receiving, and thus after I let Standard Bank do a balance transfer from MFC. All my accounts is link to Standard bank. You are better than this SB!

0
Replies (1)
Standard Bank
Standard Bank's reply21 Apr 2022, 11:32
Official
Hi Ignus
 Thank you for bringing your concerns to our attention. 

Your concerns have been escalated to our VAF team. 

We will be in touch with further feedback.
  
Kind regards.  Standard Bank Help Centre
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