You approved a transaction without my approval! I have staff to pay!

Standard Bank, pay the money back that you released without authorisation from myself, the account holder, and don't try your normal trick of a frugal good will donation. You approved a transaction so you pay! A professional ******** on an SAA website (?) ticket reservation ****, offering discount vouchers gets into my account with no info from me, only my request to qualify for the (****) discounts offered, is able to move twenty thousand rand from my business savings to my business cheque account and then straight out to himself, the infamous Bayanda with a "Time" account was able to do this in the short span of 20 minutes and you my bank do not send a single request for authorisation of one of the transactions. You approved the transactions, not an sms, not a phone call to me, your clients even after 32 years clearly do not matter, so you put the money back into my account to pay my staff immediately. Also tell your agent, Ofenso who on 20 August at 17h20 was not willing to help me ( ***** department) to find another job. This is not the first time Standard back away from responsibilty for your lack of abilty to protect your clients. Call me if you need more info I am with the Gramhamstown branch and certainly moving Banks asap , just waiting for my refund. Mrs S Dowdle *** If that is still hacked by Bayanda then use ***