CL
Cherrylee L

1 reviews | Active since Jul 2011

14 Dec 2018, 13:07

You ABSOLUTELY suc****!

So you went and took the money off anyway... You guys are a proper bunch of jerks, I legit hate you and for the life of me don't know why I still bank with you.. Thanks to you "conveniently" taking the money off my account (something I didn't ask you to do, else I would make my debit order dates the 14th of a month) my account is now in the minus and I am flat broke until I get paid this month.. I legitimately don't know what gives you the right to **** with people's lives like this. In my world, life is hard and money is something that isn't just there.. Thanks for nothing your bunch of damn assholes!!!!!!!! Can you just please fix this?? Or do you like ****ing people over??

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Replies (2)
Standard Bank
Standard Bank's reply14 Dec 2018, 16:14
Official
Dear  Cherrylee 
 Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused. 

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply20 Dec 2018, 11:36
Official
Dear  Cherrylee 

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that the matter has been responded to.  Please accept our sincere apologies for the inconvenience this matter has caused you.

Kind regards

Clint Petersen
Complaint Resolution Centre
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