JC
Jacques C
1 reviews | Active since May 2009
09 Aug 2020, 11:20
Yet ZERO response from Standard Bank
I wrote last week a hello peter related to how quickly or actually how slow Standard Bank are with responses.
Standard Bank quickly rep**** on my hellpeter complaint, but ZERO correspondence.
Can someone please get in contact with me related to a dormant account on the banks side (which I used to EFT money into).
I called every possible number on the banks side : The reply I got, I must get a confirmation letter from a firm that doesnt exist any more (to confirm their account is dormant).
Sjoe .... We are living in 2021 (not everyone is *****'s dear Standard Bank)
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
10 Aug 2020, 03:32Hello Jacques
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply10 Aug 2020, 03:32
Official
Hello Jacques
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's replyOfficial
19 Aug 2020, 13:03Hello Jacques
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Complaint Resolution Centre
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***
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Complaint Resolution Centre
***
***
Standard Bank's reply19 Aug 2020, 13:03
Official
Hello Jacques
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Complaint Resolution Centre
***
***
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Complaint Resolution Centre
***
***
JC
Jacques C's updateReviewer Update
07 Sept 2020, 17:52I am still awaiting for Standard Bank's reply after submitting all my documents :(
13 days ago (ZERO reply).
I emailed : ***
13 days ago (ZERO reply).
I emailed : ***
JC
Jacques C's update07 Sept 2020, 17:52
Reviewer Update
I am still awaiting for Standard Bank's reply after submitting all my documents :(
13 days ago (ZERO reply).
I emailed : ***
13 days ago (ZERO reply).
I emailed : ***