Yet again Standard Bank dissapoints

I have received a call but with no resolution whatsoever, just making the problem someone else's advising me that someone will contact me, which off course will not happen. It is clear from all the complaints on Hello Peter that you do not care for your customers and have no idea what customer service is. All I want at this stage is for everyone to take note, do not make use of Standard Bank

Here is what I want at this stage and nothing else: A detailed email confirming why you think it is okay to treat customers this way. Secondly, I want an explanation as to why I have not been informed from the start that the requirement is for me to go into a branch. Thirdly confirmation as to why you think it is okay to tell me I have been informed about the request to go into a Branch, there was never such a request, today is the first time. I want that recording where there was such a request, you cannot make these statements without any proof.

I am sick and tired of your standard response and definitely not interested. You are providing the same response for every single reply. Perhaps you should not answer at all because everyone can see now that you gave standard responses all the time...and are not interested in assisting a customer... or no wait that is why you are called Standard Bank...because you think we will fall down to your standards and standard responses.... think again

Now we do not even receive standard responses anymore. Well, done Standard Bank, you have managed to even go one level down, did not think that is possible, from standard responses to no response.

Exactly what is timeously 2, 3 weeks? The matter has been going on for days with no resolution whatsoever, no assistance, nothing.

Just standard responses....

Now you are trying to reply privately so that nobody can see your standard responses...stop treating me like I am an idiot