1 reviews | Active since Mar 2015
yet again horrible service
i did a cash deposit at the atm and to my knowledge the first 3 are free. so i split my cash in two bundle to deposit as the machine can only accept a certain amount of cash so please explain what type of system you use that it took me 5 deposits to actually get these 2 bundles of cash into your bank. and then you say its a systematic system and i get billed for the larger amount deposited and standard bank decides to use the smaller transactions as my free ones. so all i request is a refund of these transaction fee's as realistically if your machine worked properly i would have only had to do 2 deposits. No normal person stands at a machine to do 6 deposits in one day for fun.. i expect a call soon to hear my side of the story.
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
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Complaint Resolution Centre
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
