Years of no help in the business banking division

I wrote a review and was rep**** to on 15 March, being promised the world. Come 6 June and MANY emails begging Poppy Le Roux and Kedibone Makgalo (these are the only people in the division to fain interest and reply occasionally). I have been promised every time to be helped with huge apologies and in the end nothing has come of it. Their replies are just to blow smoke up my sphincter. My husband and I will be moving away from Standard Bank after years of not getting help. Our current homeloan will be paid off soon and our new property will under no circumstances be financed through Standard Bank. I do not want anything to do with this entity and urge any business owner to find alternatives, their personal bankers are simply not up to scratch in general. You may be lucky and find one good banker but its not worth the risk. I have been stupidly taking the lack of service from Standard Bank for 7 years now. Shame on me I suppose. I feel Standard Bank have become massively under staffed and many of those who are employed, do the minimum required of them to keep their jobs.